Senior Customer Services Officer
Responsibilities:
- Direct and assist the team with timely and accurate daily outbound service requests;
- Resolve moderately complex support-related issues for the customers, operations and CS team.
- Facilitate the cycle count process with operations and supervise inventory management for responsible customers
Requirement:
- DSE or above with at least 2 years of senior level in CS roles of take ownership and manage to deadlines
- Good customer services skills, and the ability to remain flexible and balance multiple priorities
- Good knowledge of Microsoft Office (Word, Excel, Outlook)
- Ability to work with others in a collaborative team environment
- Good numerical, Good written in English and Chinese
- Product Code: GD-339869
- Working Exp: 2 years
- Job type:
- Location: Tuen Mun
- Salary: 18-25K
Contact Us
- Email: hr@gldvhk.com
- Tel: